How it works
From the office to the gate
The company sets up the taman, households join a unit, and the ordinary day is bills, passes and the guardhouse.
On this page
Setup
The office opens the taman
Before anyone pays a bill or sends a pass. The management company pays for Tamanly. Contact for pricing.
-
1
Onboard the taman
Add the taman under the company’s contract, with staff accounts and the guardhouse the passes are scanned at.
-
2
Add the units
Each unit is recorded so bills, passes and notes stay with the right household.
-
3
Invite residents
Households download the app and join that unit. Owners can add units in other tamans. A sub-tenant only gets the access the owner grants.
Residents
A household’s ordinary day
The unit stays in view. Bills, passes and notes belong to that unit.
-
Open the right unit
An owner with more than one unit chooses which taman and unit they are acting for.
-
Pay the bill, or upload the slip
Pay online through Billplz, or transfer from their own bank and upload the slip for the office to check.
-
Send a visitor pass
Register the visitor and send a QR pass for the guardhouse.
-
Book, read, or write to the office
Book a facility, read an announcement, or send a note about a repair or a bill. The note stays with the unit. It is not a public review.
Guards
A shift at the guardhouse
At the window the interaction is short: scan, decide, and the log keeps the record.
-
Sign in to guard mode
The same app opens guard mode for a guard account.
-
Scan the pass
Visitor passes and contractor passes are scanned at the window.
-
Admit or deny
The unit and the host are on screen with the decision.
-
The log keeps the entry
The gate log records the entry. The guard does not keep a separate book for it.
The sequence
From the first unit to the gate
One path, in order. It ends when the pass is scanned.
-
1
Onboard the taman
The management company adds the taman under its contract.
-
2
Add the units
Every household’s bills and passes need a unit to belong to.
-
3
Invite residents
People download the app and join the unit.
-
4
Bills go out
The office issues invoices, debit notes and credit notes.
-
5
Residents pay or upload a slip
Online payments go through Billplz. A bank transfer waits as a slip.
-
6
The office checks the slip
Staff match it to the invoice before anything is marked paid.
-
7
The guard scans the pass
Admit or deny, and the gate log keeps the record.
Questions
About how it works
How does a management company start?
It onboards the taman, adds the units, and invites residents. Tamanly is paid by the management company. Contact for pricing. The price is not listed here.
How does a household join?
They download the app and join the unit they were invited to. An owner can add units in other tamans. A sub-tenant only gets the access the owner grants, such as viewing bills or paying them.
What does a guard do on a shift?
Sign in to guard mode, scan the pass, admit or deny, and the gate log keeps the entry. Contractor passes are scanned the same way.
When is a bank transfer marked paid?
Not when the slip is uploaded. Staff match the slip to the invoice or debit note first. Online payments are processed by Billplz and are a different path. The slip review is not another payment gateway.
Do residents pay for the Tamanly subscription?
No. The management company pays for Tamanly. Residents pay their own management bills.
Download the app, or talk to us about your taman
Bills, visitor passes and taman news, on iOS, Android and Huawei.