How it works

From the office to the gate

The company sets up the taman, households join a unit, and the ordinary day is bills, passes and the guardhouse.

On this page

Drawing of a hand holding a phone whose screen shows a small terrace house under a tree
A drawing of the app in the hand. The screen is a house, not a product screenshot.

Setup

The office opens the taman

Before anyone pays a bill or sends a pass. The management company pays for Tamanly. Contact for pricing.

  1. 1

    Onboard the taman

    Add the taman under the company’s contract, with staff accounts and the guardhouse the passes are scanned at.

  2. 2

    Add the units

    Each unit is recorded so bills, passes and notes stay with the right household.

  3. 3

    Invite residents

    Households download the app and join that unit. Owners can add units in other tamans. A sub-tenant only gets the access the owner grants.

Contact for pricing

Residents

A household’s ordinary day

The unit stays in view. Bills, passes and notes belong to that unit.

Drawing of Aisyah at her dining table after dinner, holding up her bank-transfer slip in one hand and her phone in the other, with a glass of teh and a plate of rambutans from next door
Aisyah at no. 12, settling November’s bill after dinner
  1. Open the right unit

    An owner with more than one unit chooses which taman and unit they are acting for.

  2. Pay the bill, or upload the slip

    Pay online through Billplz, or transfer from their own bank and upload the slip for the office to check.

  3. Send a visitor pass

    Register the visitor and send a QR pass for the guardhouse.

  4. Book, read, or write to the office

    Book a facility, read an announcement, or send a note about a repair or a bill. The note stays with the unit. It is not a public review.

Guards

A shift at the guardhouse

At the window the interaction is short: scan, decide, and the log keeps the record.

Drawing of the pakcik guard at the guardhouse window scanning a visitor’s QR pass, with a tick for admitted
Pakcik Osman on the afternoon shift, letting Siti’s cousin in
  1. Sign in to guard mode

    The same app opens guard mode for a guard account.

  2. Scan the pass

    Visitor passes and contractor passes are scanned at the window.

  3. Admit or deny

    The unit and the host are on screen with the decision.

  4. The log keeps the entry

    The gate log records the entry. The guard does not keep a separate book for it.

The sequence

From the first unit to the gate

One path, in order. It ends when the pass is scanned.

  1. 1

    Onboard the taman

    The management company adds the taman under its contract.

  2. 2

    Add the units

    Every household’s bills and passes need a unit to belong to.

  3. 3

    Invite residents

    People download the app and join the unit.

  4. 4

    Bills go out

    The office issues invoices, debit notes and credit notes.

  5. 5

    Residents pay or upload a slip

    Online payments go through Billplz. A bank transfer waits as a slip.

  6. 6

    The office checks the slip

    Staff match it to the invoice before anything is marked paid.

  7. 7

    The guard scans the pass

    Admit or deny, and the gate log keeps the record.

Questions

About how it works

How does a management company start?

It onboards the taman, adds the units, and invites residents. Tamanly is paid by the management company. Contact for pricing. The price is not listed here.

How does a household join?

They download the app and join the unit they were invited to. An owner can add units in other tamans. A sub-tenant only gets the access the owner grants, such as viewing bills or paying them.

What does a guard do on a shift?

Sign in to guard mode, scan the pass, admit or deny, and the gate log keeps the entry. Contractor passes are scanned the same way.

When is a bank transfer marked paid?

Not when the slip is uploaded. Staff match the slip to the invoice or debit note first. Online payments are processed by Billplz and are a different path. The slip review is not another payment gateway.

Do residents pay for the Tamanly subscription?

No. The management company pays for Tamanly. Residents pay their own management bills.

Contact us if your question is not here

Download the app, or talk to us about your taman

Bills, visitor passes and taman news, on iOS, Android and Huawei.